Pp96 Privacy Policy — How We Protect Your Information

Pp96 respects the privacy of every user. This policy explains what information we collect, how it is used, and the protective measures we take to keep your data safe as a Malaysia-based user.

Last updated: 2026. This policy applies to all users of the pp96 platform.

Create Account FAQ
Personal Data Protection Privacy First Secure Account Information Cookie Management Protected MYR Payments User Rights Respected Contact Support Personal Data Protection Privacy First Secure Account Information Cookie Management Protected MYR Payments User Rights Respected Contact Support

Information We Collect

When you use the pp96 platform, we collect several categories of information to ensure a secure, seamless and personalised experience. The following types of information are collected:

Account & Identity Information

During registration, we collect your full name, email address, phone number, date of birth and other identification details required to verify your identity. This information is used to create and manage your pp96 account.

Identity verification documents such as a copy of your ID may be required before your first withdrawal can be processed, in line with industry-standard compliance requirements.

Device & Browser Information

We automatically collect technical information when you access the platform, including device type, operating system, browser version, IP address, and screen resolution. This helps us optimise how the platform displays on your device.

This data is also used to detect and prevent suspicious login activity in order to protect the security of your account.

Payment Information

To process deposits and withdrawals in Malaysian Ringgit (RM / MYR), we collect information related to the payment method you use, including your bank name, account number or the e-wallet registered in your name.

Credit or debit card details are not stored directly on pp96 servers. All financial transactions are processed through secure, encrypted payment channels.

Platform Usage Data

We record platform usage activity such as games played, session duration, betting records and transaction history. This data is used for account reporting, fraud detection and improving the user experience.

All activity records are stored securely and accessible only to authorised personnel within the pp96 organisation.

How Your Information Is Used

Pp96 uses the information collected for the following purposes, all directly related to operating the platform and serving our users:

  • Account management: Creating, verifying and maintaining user accounts, including the login process and two-factor authentication.
  • Transaction processing: Accurately and securely processing MYR deposits and withdrawals.
  • Customer support: Addressing enquiries, resolving technical issues and providing relevant assistance to each user.
  • Platform security: Detecting and preventing fraud, money laundering and conduct that violates our terms of service.
  • Service improvement: Analysing usage patterns to improve platform performance, user interface, and new features.
  • Platform communications: Sending important notifications related to your account, policy updates or relevant promotional information — with the option to unsubscribe.
  • Legal compliance: Meeting reporting and compliance requirements mandated by law or the relevant authorities.

Pp96 will not use your information for any purpose beyond what is stated here without first obtaining your consent.

Cookies & Tracking Technologies

Cookie Usage on the pp96 Platform

The pp96 platform uses cookies — small text files stored on your device — to enhance your browsing experience. Cookies allow the platform to remember your preferences, maintain your active login session, and adapt the display to your device.

There are several types of cookies in use:

  • Session cookies: Automatically deleted when you close your browser. Used to maintain your login status during an active session.
  • Preference cookies: Saving your preferences such as language and display settings so you don't have to reconfigure them each time.
  • Security cookies: Helping to identify and prevent suspicious activity during your session.

You can manage or block cookies through your browser settings. However, blocking all cookies may affect platform functionality, including your ability to log in.

pp96 user from Kuantan accessing the casino app with protected data privacy

Data Storage, Security & Information Sharing

Security & Data Retention

All personal information collected by pp96 is stored on servers protected with industry-standard encryption. Communication between your device and our platform uses SSL encryption protocols, ensuring your data cannot be intercepted in transit.

Account information is retained for as long as your account remains active. Once an account is officially closed, data will be kept for the period required by law before being securely deleted.

Internal access to user information is restricted to staff who require it to carry out their duties, and is subject to strict confidentiality agreements.

Sharing with Third Parties

Pp96 does not sell, rent, or trade users' personal information to third parties for marketing purposes. Your information may only be shared in the following limited circumstances:

  • To payment service providers who process your MYR transactions — only the information necessary to complete those transactions.
  • To regulatory authorities or law enforcement bodies when required under applicable Malaysian law.
  • In cases involving fraud investigations or illegal activity connected to your account.

All third parties involved in processing pp96 user data are bound by data protection obligations equivalent to our own standards.

User Rights & How to Contact Us

Your Rights as a pp96 User

As a registered pp96 platform user, you have the following rights regarding your personal information:

  • Right to access: You have the right to request a copy of the personal information we hold in relation to your account.
  • Right to rectification: If any information we hold is inaccurate or out of date, you may request a correction through the account settings section or by contacting customer support.
  • Right to erasure: Under certain circumstances, you may request the deletion of your personal information. However, such requests are subject to legal obligations that require us to retain specific records for a prescribed period.
  • Right to restrict processing: You may request that we restrict how we process your information in certain circumstances permitted by law.
  • Right to object to marketing communications: You may opt out of receiving promotional communications at any time by using the unsubscribe option provided.

Policy Changes & How to Contact Support

Pp96 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any material changes will be communicated via in-platform notifications or email to the address registered on your account.

Continued use of the platform after any policy changes will be considered acceptance of the updated terms. We recommend reviewing this page periodically.

If you have any questions, concerns or requests regarding your privacy and data protection at pp96, please reach out to our support team via email at [email protected]. We also encourage you to visit our FAQ for quick answers to general enquiries.

All privacy-related requests will be processed within a reasonable timeframe, not exceeding 30 business days from the date the request is received.

Your Privacy, Our Priority

Pp96 is committed to handling your data responsibly. Register now to enjoy a secure and transparent entertainment platform, or log in to manage your account's privacy settings.

Register Now Log In
Bahasa Melayu